Privacy Policy

Last updated: January 23, 2026

1. Introduction

Colombia Concierge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, country of origin, and relocation goals when you submit our contact form or book a consultation.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and links clicked.
  • Device Information: Browser type, operating system, IP address, and other technical information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and provide customer support
  • To send you promotional communications (with your consent)
  • To analyze website usage and improve our services
  • To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We may use third-party service providers to assist us in operating our website and conducting our business. These third parties may have access to your personal data to perform tasks on our behalf, but they are obligated to maintain the confidentiality of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Colombia Concierge
Email: [email protected]
Address: Avenida Sámanes, Acropolis, Real de Minas, Bucaramanga, Santander, Colombia